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VPI's reputation for outstanding recording and quality monitoring technology and customer service is reflected in the awards and recognition we've received.
   

Frost & Sullivan 2007 North America Customer Value Enhancement Award
   

The 2007 CRM Rising Stars Award
Customer Relationship Management Magazine

 

Best Call Monitoring/Recording System
2006 Best of Show Award
International Call Center Management (ICCM) Annual Conference

 

Best Monitoring and Recording Solution
2004 Best of Show Award
International Call Center Management (ICCM) Annual Conference

 

Outstanding Achievement Award
Recording System Integration, 2003
Avaya DevConnect Program

 
Best of Show Award
2000 CTI Expo
TMC Communications Solutions Magazine
 
Top Rated Organization
Dunn and Bradstreet, 1999
 
Best of Show Award
1998 CTI Expo
CTI Magazine
 
Strategic Integration Partners
Learn more about VPI and Mitel integrated call recording and call quality monitoring solutions. Learn more about VPI and Avaya integrated call recording and call center performance management solutions. Learn more about VPI and Cisco integrated call logging and call center workforce optimization solutions. Learn more about VPI and Aspect integrated call center recording and workforce optimization solutions. Learn more about VPI and Genesys integrated contact center performance optimization solutions.  
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   Call Center eLearning | Call Quality Monitoring | VoIP Call Recording | Speech Analytics | Call Center Dashboards | Agent Evaluation | Call Logging
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