Call Logger | Phone Logger | Digital Call Loggers - Experience VPI Full-time Recording Solutions

*Experience the Ultimate Call Logger.* VPI develops today's most advanced solutions for full time digital voice logging, monitoring, and records management! VPI's Activ! Voice Call Logger, our Windows based, Client/Server enabled phone call recording software-based solution, provides the industry's highest level of capacity, reliability, scalability, and flexibility. In addition to lightning-fast retrieval and playback, VPI recording solutions offer options for sharing and distributing your recordings, plus outstanding capabilities for migration to future technologies that build upon your initial investment.

We will design the optimal recording system around the needs of your organization. Choose from a suite of digital call loggers with intuitive interface for user-friendly operation and easy access to all records via a variety of portals - including your existing software applications. From four to an unlimited number of channels - from any number of locations - you can configure your recording system to record 100% or a selection of your interactions from telephones, turrets, radios, 9-1-1 consoles, or other audio-generating equipment. The inherent flexibility of VPI call loggers' open architecture, combined with the most powerful SQL database assures easy, reliable management of high volume of records, variable archiving automation, custom integrations with other applications, and much more.
Unmatched Flexibility Maximum Interoperability and Scalability High Reliability and Security Easy to Learn and Operate Robust and Intuitive Data Management Precision Search and Extensive Reporting Capabilities Optimize Recording Rules to Fit Your Business Needs Optimize Archiving Process to Fit Your Business Needs
Unmatched Flexibility - Powerful Solutions for Today's Ever Changing Requirements Agile Open Architecture Design to provide the greatest degree of growth in functionality and capacity Easily incorporates new digital audio logging features and technologies as they are developed Scalable to thousands of channels Standards based platforms with Off-the-Shelf Hardware for easy maintenance - you control the costs Versatile Connectivity - Analog, digital, IP sessions, D-channel monitoring, and direct digital interface (DDI) capabilities Archiving to internal devices or network based systems - whichever you prefer Convenience of customized interface driven by your needs - open APIs and Active X toolkit available Maximum Interoperability and Scalability - no limits, no restrictions! VPI�voice recording solutions�can�record�from 4 to an unlimited number of channels Captures communications over telephone, radio, turret, T1/E1 and other�sources Supports digital, analog, IP, or combinations�of multiple types of audio signals�� To support growth,�phone loggers�are scalable�in increments of 8 or 16 channels for analog and digital�audio source,�24 for IP�or T1��and� 30 for E1 Up to five�standard�servers can be loaded into a standard rack for a total of 480�recording�channels, and multiple rack-mounted servers can be networked together to provide an unlimited number of channels High Reliability and Security - Safety of Your Information is Never Compromised Redundancy of key components for mission critical recording Continuous 100% recording, 24 hours a day, 7 days a week, 365 days per year On-site or remote access to recordings via secure connection Different security levels for providing data to specified users with granted rights Multi-tasking, multi-threaded application permits all functions, such as playback, archiving, searching, and even full database backup to run concurrently with no interruption to recording Extensive alarm menu allows various notifications, including email, pagers, network pop-ups, audiovisual, and more Multi-level security for different users and groups eliminates unauthorized access to recorded interactions Easy to Learn and Operate - Point & Click Operation GUI interface designed by users for users Client software for an unlimited number of your IBM compatible PCs for easy access to recordings over LAN/WAN. No per seat charges! Browser Based Architecture - access records from anywhere in the world. Configure recorders at different sites from a single location. Comprehensive Data Reporting, includes standard reports or easy to design customized reports to fit your specific requirements Playback recorded interactions directly from your recorder. Create dynamic, live reports, add flags and annotations, e-mail recordings, or export them - all from one screen. Robust and Intuitive Data Management - Leverages Powerful Integrated SQL database Fast processing of very large data sets - hundreds of thousands of interaction records - provides search results in seconds All associated telephony data on-line for authorized users, at all times, for search and playback Database backup executed during full system operation - continues recording interactions. No phone logger system shutdown required - Exclusive to VPI No dependency on LAN/WAN for storage of database or records Can offer true enterprise-wide utilization by use of workstations on LAN/WAN and Client/Server design No limit to file size - no creation of new database as the number of your recorded interactions increases Requires little or no maintenance Precision Search and Extensive Reporting Capabilities - Leverage Vast Captured Information Captured data include date, time, duration, media type and location, and channel name/number, telephone number, name of user, start and end time, in addition to: ANI/ALI directly from CAD system Custom, user defined alphanumeric data fields for your annotations and "flags" Inbound/outbound caller ID User ID information DNIS User specific database files Automated import of custom information via integration with your other database-driven applications Utilize all data captured for generation of custom reports - local or global, private or public to the extent you define Optimize Recording Rules to Fit Your Business Needs - Extensive Recording Trigger Methods VOX, Loop Detect, CTI control, D-channel, Wait For Ring, Remote Control, Manual Triggers, Application Triggers and more The recording system supports the triggering of recordings based upon information such as ANI, DNIS, Agent ID, Time of Day, Day of Week, etc. VPI's digital audio logging technology offers the most efficient use of hard disk space; silences in the conversation do not need to be recorded but can be re-created when the recording is played back Optimize Archiving Process to Fit Your Business Needs - Unique Archiving Intelligence Sophisticated logic to buffer, archive and protect your recordings - you decide which calls or groups of recordings are automatically archived for how long and on which media - local or via LAN/WAN Use any standard or custom telephony data captured to define rules for archival - start time, stop time, duration, outgoing or incoming extension, agent ID, ANI or Caller ID, DNIS, DID, DTMF (touch tones entered by a caller), user defined tags or flags and much more Instant access to any recordings, stored on-line or off-line Store recordings on any storage media supported by Windows OS On-line log of every recorded and archived interaction for fast retrieval and playback Home / Products / Activ! Suite / Activ! Voice / Full Time Voice Recording Solutions

Experience the Ultimate Call Logger.