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VPI's digital PBX recording and ACD recording solutions integtrate seemlessly with virtually all digital, analog and most major VoIP phone systems.

VPI is the first in the industry to have direct partnerships with leading PBX and ACD manufacturers including Avaya, NEC and Mitel to bring you the best in PBX recording solutions.

Record AVAYA Phone Systems
AVAYA
Record PBX - NEC
NEC
Record PBX - Inter-Tel
Mitel / Inter-Tel

VPI PBX recording and ACD recording systems also offer CTI Compatibility and Direct Digital Connectivity with the following manufacturers’ telephone and ACD systems:
(Contact VPI for more detailed information regarding your exact make and model):

Alcatel AT&T Aspect ACDs Bosch
Comdial EADS Ericsson - Voice Print PBX Recorder Fujitsu
intecom MITEL PBX Recording Nortel - Voice Print PBX Recorders Philips
Rockwell ACDs Samsung Siemens Telrad

VPI PBX call recording solutions may be easily connected to the digital station port of most PBX and ACD telephone systems (including Alcatel, AT&T, Avaya, Aspect, Bosch, Comdial, EADS, Ericsson, Fujitsu, Intecom, Inter-Tel, Mitel, NEC, Nortel Networks, Philips, Rockwell (Aspect), Samsung, Siemens and Telrad Networks) or by using a handset cord adapter for other systems. VPI offers many unique connectivity options depending upon the telephone system type. VPI supports trunk-side recording and free seating with an optional SMDR or CTI Link module. This includes exclusive D-channel monitoring which allows for capture of expanded call detail information without having to purchase an expensive CTI server (required by other pbx recorders to achieve the same level of functionality).

The D-Channel Advantage
Centralized Service Resources
APIs - Enabling Easy Integration
VPI Direct Digital PBX Recording Interface
Connecting VPI Digitally to the Telephone Station
Connecting VPI to Telephone Instruments Not Listed Above
Connecting VPI to Standard Telephone Lines
Connecting VPI to Analog Telephones (Record Any Phone System)
Connecting VPI to CTI Enabled (TSAPI) PBX's

VPI is continually adding new and exciting integrations and features to its PBX recording, screen capture and call center quality monitoring products - faster than we can update our website.

Contact VPI to learn more!

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View a Live PBX Recording Demo!

VPI Wins Award for Outstanding Achievement
Avaya Honors VPI

NEC Certifies VPI Leading Manufacturer Fusion Certifies VPI's NEC PBX Recorder

The Best Just Keeps Getting Better
New Certified Platforms Extend Performance of VPI's Leading PBX Recording & Monitoring Solutions

VPI Introduces VoIP Recording
Discover VPI's Voice Over IP Recording Solutions

Technology Buzz
API's - The Building Blocks For Software Integration

Installations
Selected PBX Recorder Installations

Success Stories
Recent PBX Call Recording and Quality Monitoring Case Studies.


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Strategic Integration Partners
Learn more about VPI and Mitel integrated call recording and call quality monitoring solutions. Learn more about VPI and Avaya integrated call recording and call center performance management solutions. Learn more about VPI and Cisco integrated call logging and call center workforce optimization solutions. Learn more about VPI and Aspect integrated call center recording and workforce optimization solutions. Learn more about VPI and Genesys integrated contact center performance optimization solutions. Learn more about VPI and Nortel integrated contact center workforce optimization solutions.
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